General Policies & Terms
General Policies & Terms
-
Major components are not kept in stock and are ordered only after an order has been confirmed.
-
Build times begin one (1) week after the order is placed, not on the purchase date.
-
Build times may be impacted by factors beyond our control, including but not limited to: weather conditions, supplier or material delays, carbon processing timelines, damaged or defective parts/materials, and personal or family emergencies.
-
We do not rush builds or compromise quality to accommodate deadlines for car shows, events, or meets.
-
All wiring, modules, drivers, and connectors must be installed and maintained in dry locations. Unless explicitly stated otherwise, connections are not waterproof.
-
Please note that some aftermarket products may have slight fitment variations compared to OEM components. These variations are typically minimal (within a few millimeters) and are minimally noticeable once properly installed. Oem components are always best for fitment and looks.
-
All sales are final. Each product is custom-made to order according to the customer’s specifications and is therefore not eligible for refunds or returns. If a customer is dissatisfied with their purchase, we are happy to assist in facilitating the resale of the item.
- All orders are final once placed and cannot be canceled or modified. Due to the custom nature of our products, parts are ordered and scheduled for modification the same day or the next business day. Please review your order carefully and ensure all details are correct before completing your purchase.
Customer-Supplied Headlights & Taillights
-
Customers sending headlights or taillights for modification must include shipping insurance. We are not responsible for loss or damage incurred during shipping.
-
If a customer supplies their own LED headlights, it is the customer’s responsibility to ensure the headlights are fully functional prior to shipping. We are not responsible for pre-existing issues or failures.
Installation & Liability
-
For best results, professional installation is strongly recommended. We are not responsible for damage, malfunctions, or issues caused by improper or incorrect installation.
-
Incorrect installation may result in damage to internal components. If damage occurs due to improper installation, the customer is responsible for return shipping, labor costs, and any required replacement parts.
-
By purchasing, you acknowledge that we are not liable for any damages or issues resulting from installation or use. Please ensure you have thoroughly reviewed all product information, installation requirements, and details regarding custom work. All items are custom handmade and are intended for display and show purposes only.
Product Care & Protection
-
To maintain appearance and longevity, we strongly recommend protecting all lights and related products with ceramic coating or paint protection film (PPF), especially for headlights, taillights, and similar components.